Managing Conflict & Difficult Conversations

Build a Culture of Teamwork that Drives Results

Public Workshop

In today’s dynamic workplaces, effective conflict management is critical for building strong, resilient teams. This course is designed for new managers who are ready to tackle workplace conflicts head-on, turning potential disruptions into opportunities for growth and stronger collaboration.

This hands-on, interactive program provides the essential tools and strategies managers need to confidently handle challenging situations and foster a positive, productive team environment.

Why This Course?

New managers often face the challenge of balancing team harmony with organizational goals. This course empowers them with the skills to manage conflicts constructively, paving the way for a culture of respect and communication.

Through a blend of discussions, role-playing, and real-world scenarios, participants will leave with a renewed confidence in handling conflict, ensuring alignment with team and company objectives.

What You’ll Gain

Understand Conflict: Uncover the root causes of workplace conflicts and their impact on team dynamics.

Master Practical Tools: Apply proven frameworks for resolving disputes and engaging in difficult conversations.

Build Confidence: Learn to address conflicts directly and early, transforming them into constructive conversations.

Enhance Professionalism and Empathy: Navigate tough interactions with professionalism and empathy, modeling a balanced, inclusive approach.

Encourage Open Dialogue: Promote a team culture of openness, constructive feedback, and shared solutions.

Session Includes:

  • 3.5 hour live virtual session
  • Your Personalized Five Behaviors Report
  • Led by a Certified Five Behaviors Expert
  • Exclusive 1:1 follow up coaching option

Registration Details

Class Date & Time: Thur, Feb 20, 8:00am pacific
Duration: 3.5 hours
Registration Fee:  $325

**Registration closes 7 days prior to class date.**

Virtual class details will be sent to the email address provided during checkout.

Frequently Asked Questions

Yes! Contact us for group discounts and information about customized sessions to meet your teams unique goals and requirements.

Yes! Although not required, we find people benefit the most when taking the training with their team. We specialize in the design and delivery of custom Live In-person and Live Virtual for organizations of all sizes.

Do you want to design a custom workshop for your organization?

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Are you looking for group rates for your team?

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Looking for other development courses for you or your team?

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